CleanMyMac vs Bitdefender: Who Is Better? Features, Pros & Cons of Each App

Bitdefender products are designed to provide the best cybersecurity protection by preventing, detecting, and responding to threats. They offer protection against all types of malware, including adware and phishing, as well as tools to speed up your Mac and an updated VPN. Among others, Total Security is the most comprehensive solution. You can foun additiona information about ai customer service and artificial intelligence and NLP.

That’s according to Oleksandr Kosovan, the founder and CEO of MacPaw, a software development company headquartered in Kyiv that develops and distributes software for Apple’s macOS and iOS operating systems. The company’s flagship product is CleanMyMac, a software tool designed to optimize and clean up Mac computers, making them faster and more efficient. CleanMyMac has won numerous awards and is used by millions of users around the world. MacPaw is a software development company that was founded in 2008 by Oleksandr Kosovan in Kyiv, Ukraine.

Helping global tech Unicorns scale faster by taking perfect care of their customers via chat, email, phone… We take care of your customers’ inquiries as fast as we can to ensure a high UX. Outsourced support is getting more and more popular each year. Let’s see what are the pros of collaboration with a Support-as-a-Service outsourcing provider like SupportYourApp.

The Safety Database that’s built into CleanMyMac X tells junk from important files. It knows the ways of your macOS and never deletes anything without asking. The CleanMyMac X’s smart Assistant will guide you through regular disk cleanups, even showing you what else is there to clean.

We will store your information for a specified period of time to achieve the purpose for which it was processed and stored in accordance with the requirements of applicable law. Consent is granted by you by visiting and using the Website, including when filling out online forms, applications on the Website and subsequently – when concluding an agreement. Event means an event held in your interests or in the interests of the organization you represent, for which you order a set of services to be provided by MacPaw to organize such an event.

With its SaaS model still at an early stage, even after trebling its revenue MacPaw still has a long runway for growth ahead. Our new set of developer-friendly subscription billing APIs with feature enhancements and functionality improvements focused on helping you accelerate your growth and streamline your operations. Delete system junk, unwanted apps and malware, and tune your Mac for maximum speed. We believe that making great products requires seeing the world in a different light.

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Activate the Free Download link and the trial app will start downloading. Anytime you get unsolicited email suggesting you will get some benefit out of using their product, service, shampoo, or whatever, you should start with the assumption that it is a scam. You will be correct many, many more times than you will be wrong. Please be aware that this code cannot be combined with any other discounts, offers, or promotions. Other apps such as MacKeeper or Bitdefender are more effective in detecting and preventing viruses from entering your Mac.

• Discuss the issues you have had with MacPaw and work with their customer service team to find a resolution.
• I tried multiple times and the results were the same each time.
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This is certainly not the experience we want our customers to have. We take matters like this very seriously and are eager to resolve this for you as soon as possible. Unfortunately, we cannot find your customer support request while searching with your trust pilot nickname. You should have received an email from Trustpilot requesting more information about your issue.

Wrote an email and was referred to the chatbot who was helpful. Running scans for malware, cleaning old files, etc is super easy. My apps were crashing and when I tried to run Malware removal CleanMyMac crashed. I got a response from the company that asked me to run a helper app (that I’d already run).

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MacPaw’s contribution brought the total investment in the project up to $1.5 million. In fact, in 2023 IT services totaled $8 billion, accounting for 41.5% of Ukraine’s total exports and 4.9% of its GDP, as per a recent Lviv IT Cluster report. There’s also been a rise in IT specialists’ salaries, which also indicates the sector’s resilience. “The war has led to an increase in cybersecurity startups and investment opportunities in this area,” Kosovan told the Kyiv Independent in a recent interview.

This feature ensures that even private documents are securely deleted rather than just moved to the Trash. As the name suggests, the Large & Old Files feature helps you locate the oldest files that take up the most space on your Mac and allows you to delete them immediately. CleanMyMac is a software that is specifically designed for Mac computers. The latest version of the software is compatible only with Apple computers that have macOS 10.13 High Sierra or a newer version installed. High Sierra was released in 2017 and is compatible with Macs manufactured from late 2009 onwards.

As a cleanup tool, CleanMyMac X is a better solution than any Bitdefender product. If you comply with all listed requirements and your discount is still not being applied, send an email to our team at and we can help. Let us know which code you are trying to use and which page it’s listed on, and customer support will reply as soon as possible to assist. I was using the free 7 day trial so I had access to everything. I tried multiple times and the results were the same each time.

Please click “Provide more information” and specify your email address (the one you used to contact our customer service). We aim to prevent such occurrences in the future and regain your trust. We appreciate your patience and hope to address these issues satisfactorily.

However, it did detect slower installation of frequently used apps. Bitdefender uses cloud-based technologies to detect and remove e-threats. Since these processes don’t occur locally, using their security software won’t have any negative impact on your Mac’s performance. Despite our team regularly refreshing our pages and testing every code before upload, every now and then a coupon may not work as intended. Retailers can change expiry dates or terms & conditions before pages can be updated, offers can expire, or a coupon can no longer be accepted. If you have any issues using one of our codes, our team is on hand to help.

I have an ongoing problem with CleanMyMac since upgrading to MacOS14 Sonoma. You can foun additiona information about ai customer service and artificial intelligence and NLP. This year, Apple blew me away with how smoothly each different method of seeking support went. From online chatting to phone calls, each member really took extra time to explain to my senior character that it was okay that I was just learning, and that they were there to help me and were in no rush. He is optimistic that Russia will be held accountable for its crimes, with the Kremlin’s international assets being redirected to rebuild Ukraine. “We have been, however, significantly impacted by indirect losses stemming from disruptions to business operations, and having to divert resources to support Ukraine against the Russian invasion,” Kosovan says. “It’s been a bumpy ride, marked by adaptation and resilience, to maintain pre-war performance levels,” he says.

The functions are well-organized and easily accessible, even for those who may not be very comfortable using computers. Both products offer protection for 1, 2, or 3 years, but differ in the number of devices they can protect. Antivirus for Mac plans are available for 1 or 3 Macs, while Total Security can be used on 5 or 10 devices, whether Apple or not, with a single subscription. If you enable this option, it’ll take care of all your Mac’s security needs. It uses various technologies developed by the company to detect and remove any threats automatically. CleanMyMac X is an app that performs various functions in the background, but this doesn’t negatively impact your Mac’s speed.

MacPaw is a Ukrainian company that develops popular software for macOS and iOS. Among its products are top-ranked apps like CleanMyMac, Setapp, and Gemini Photos. We use dedicated people and clever technology to safeguard our platform. Had problems getting my subscription to Clean My Mac to open. When the suggestion given on the website didn’t work I called. The tech support team with Yaroslavl and even the developers worked with me to resolve my problem.

In a test conducted by AV-Test in December 2023, Antivirus for Mac demonstrated 100% effectiveness in detecting widespread and prevalent malware. Furthermore, AV-Comparatives recently published their latest report, in which Total Security achieved a 99.92% protection rate. The lab also awarded it the Advanced+ rating, recognizing it as one of the best antivirus products in the industry.

MacPaw plans iPhone app store alternative to comply with new regulations. Furthermore, stay away from all programs that purport to “clean your Mac”. All the cleaning that is necessary is taken care routinely by OS X. Yes, but there is a free version to test out all the features. CleanMyMac is a powerful Mac cleaner, speed booster, and health guard, designed to help your Mac run at full throttle again.

Contact Cleanmymac Customer Service

Also, run Maintenance scripts to make your apps more responsive. This tool builds an interactive map of your entire drive. You can visually spot the largest space-wasters to quickly free up space on Mac. Alba is a freelance writer from Barcelona, living her best life in London. A ‘90s kid, her first digital toy was a blue Nintendo Game Boy.

After we identified the target users through market research and user surveys, we conducted user interviews with the target users to get deeper insights into their pain points, values and lifestyle. We discovered areas of friction in the user experience on the website. And just like plants, sometimes they need to be taken out of the box. So when your headspace is Chat PG not enough, you can use some of ours. You can buy either a one-year subscription or a one-time purchase. Many thanks to our users for allowing to post their reviews.

Had a problem with the software most likely caused by myself, I contacted MacPaw support. They were more than helpful and I received great support. Hiring support staff and building a top-notch support strategy within your company structure can cost a fortune. It’s way better to focus on your business agenda and let the outsourced customer support team take care of your users for a more reasonable cost. A problem activating the new version despite an active subscription was resolved quickly and efficiently by Bedreddin, so I’m back up and running and cleaning up my Mac. Ive been using macpaw products for many years but recently had reason to query a billing matter.

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On a selected item, VO + Right Arrow once and there is a brief description of the selected item. If you just want to go from the sidebar to the table, use Tab. After the table there may be additional information, depending on which sidebar item you chose. Either way, you will need to VO + Right Arrow to get to the Scan button. https://chat.openai.com/ Selecting it brings you to a MacPaw page that says, “It’s time to share your excitement and inspire folks to fine-tune their Macs too.” Here is where you will find their social media links. CMM X has an additional menu that allows quick access to features including upload and download speed, resource usage, and processor load.

My experience with their support team has always been being connected with actual technical people, be it engineers or the like. I always get a logical, efficient, and technically based answer. They came back to me and checked on their side if their annual order went off three times – as it looked like on my side. I’ve been using this software for a couple of years, it’s easy to scan for malware and get rid of junk, and I like it that it reminds me to do so.

Discover how Preply helped Advantio HR Generalist provide her team customized, engaging 1-on-1 English lessons with expert tutors. The period of processing and storage by the Controller and Processors of your Personal Data does not exceed the period necessary to fulfil the purposes for which it was collected. We store and process the Personal Data that We hold in the Pipedrive cloud-based CRM system. Next, I went to the Cleanup section of the sidebar and chose Email Attachments. With VO-Right Arrow, I was able to explore the page and then get to the Scan Button. Once the button was activated, VoiceOver said, “Pressed, Stop.” It took a few seconds to do the scan.

I had to upgrade computer and could not activate CleanMyMac on new computer – contacted support and got a super fast response back with solution. MacPaw develops and distributes software for macOS and iOS, simplifying the lives of Mac users worldwide. Renowned for innovative and precision-engineered products, MacPaw is committed to enhancing and securing the user experience within the Mac ecosystem. Founded in Kyiv, Ukraine, with a subsidiary office in Boston, MacPaw serves over 30 million users globally, with one in every five Mac users having at least one app downloaded.

It wanted to explore the benefits of transitioning away from software licensing and releasing the newest version of its flagship CleanMyMac product through a SaaS model. MacPaw provides software to help Mac users clean, speed up and protect their devices. Shiny new MacPaw Space is ready to embrace you and your team. Conferences, presentations, meetups – any event is possible. Synchronize your API test configurations, make conflict-free changes and get real-time updates.

Tom’s Hardware is part of Future US Inc, an international media group and leading digital publisher. If you’re looking for more information on Tom’s Hardware coupons, you can also read more about How We Source Coupon Codes and How to Use Them on our dedicated page. Click this section and you’ll be able to enter your coupon details. Make sure to click “Apply” once you’ve pasted your MacPaw coupon code into the right box.

I contacted MacPaw Customer Support and got immediate attention. They walked me through the process of trying to determine the problem and a fix was eventually found. They stayed with me all the time, over three days, until the solution was found. In case you are issued a refund, it should appear on your credit card statement within 7 to 10 business days. Upon receiving a refund you shall cease all use and destroy all copies, full or partial, of the Software for which you no longer possess a valid, purchased license.

VoiceOver does not discriminate between headings and items under the heading in the sidebar. When I landed on a sidebar heading, VoiceOver told me I was in a cell in the table. For example, I thought Speed was a category option, but it was not. Speed was a heading under which were Optimization and Maintenance. The headings are Clean Up, Protection, Speed Applications, and Files.

Having the menu made accessible would offer users who are blind a quick way to access important features. Intelligent Payment Dunning in order to maximize the rate of successful payments even if it failed initially. Email Dunning helps create and send optimized pre-billing and payment failure messages to customers. This was despite the 15% drop in conversions that occurred post-launch, something companies often experience in the early days of moving to a SaaS model. This initial slowdown was more than compensated for by the 75% renewal rate of customers after the first year. CleanMyMac X boasts a colorful and highly user-friendly interface, which is somewhat uncommon for software in this industry.

Preply’s diverse pool of highly qualified tutors, both native and non-native speakers, ensures that every employee, regardless of their current English level, can benefit. We do not currently use information about you obtained from any other person. However, by agreeing to this Policy, you confirm that you are aware that in the future we may receive information about you from other sources and combine this data with the information we already have. This will help us to update, expand and analyse the data to attract new users. Paddle has also supported MacPaw in transitioning how they set their financial targets and KPIs to be a better fit with SaaS. Once this testing had been completed and CleanMyMac X was launched as a primarily SaaS product (with an option for one-off purchase), the focus shifted to maximizing retention of new subscription customers.

Other factors to consider include the price and diversity of plans offered by each solution, since they don’t provide the same range of options. Started in 2008, the company has won the hearts of more than 30 million users worldwide. Today every fifth Mac on Earth has at least one app by MacPaw. Its headquarters is in Kyiv, Ukraine, and two offices are in San Francisco, USA, and Cork, Ireland.MacPaw makes useful unboring and creates software appreciated for its value, experience, and stunning design.

However, they will not accept the refund unless the purchase was made fraudulently. To avoid dissatisfaction, MacPaw allows users to try each of their products before they purchase them. You can download a demo version of their applications to see if you really like them. Besides the excellent software, MacPaws’ support is truly excellent. They are not staffed by lower level administrative types.

Discover how Chaos Gears, a cloud migration, DevOps, and AWS app development company, expanded globally with 1-on-1 English training from Preply Business. If you do not agree with any changes to this Policy and do not want your information to be governed by its terms, you must stop using the Website and/or the services of MacPaw. We will delete or anonymize your personal data as soon as the purpose of storing such data has been served. This Policy describes in detail how we process your personal information and how we protect your data.

Create a team, invite your team and everyone gets seamlessly the updates. And because we know how important it is to keep your work safe, everyone can work on a separate branch and merge changes only when ready; it’s almost as powerful as Git and as smooth as real-time sync. Building great software is hard, and developer tools should be helping you without the headaches. RapidAPI for Mac is exclusively built for macOS, so you should easily get the hang of it. Every feature is built intuitively with quick mouse or keyboard shortcut access.

MacPaw had seen this before, but with only a few customers, and they were trying to figure out the cause. The support team was responsive and helpful – they started by providing Chat GPT a number of potential solutions to try. But they and the tech team stayed with the issue, finally suggesting a hypothesis relating to their transition to a new customer portal.

This menu is not accessible with VoiceOver, because it’s in the Mac menu bar as a graphic. It’s supposed to be in Menu Extras but when I installed CMM X, it did not work. Instead, a new item was added to Menu Extras labeled “Menu bar item light.” I was unable to even open the menu. VoiceOver eventually said, “Side bar” and a few seconds later said that I was on a table. The sidebar had many options including Smart Scan, System Junk, Trash Bins, and Malware Removal. The Assistant gives suggestions based on which feature you are using.

When the scan finished, I used VO + Left arrow to get to my results table. Finally, I used VO + Right Arrow to get to the Run button. If I did not want to review the results, I could have used VO + Right Arrow to get to the Run button. When the operation was completed, CMM X made recommendations for optimizing my Mac. In Preferences, there are tabs including Assistant, Protection, and Menu. As with any app, check out Preferences to determine which features are controllable.

MacKeeper – your all-in-one solution for more space and maximum security. Bitdefender products can be used on Windows, macOS, Android, and iOS. CleanMyMac X’s Shredder tool is designed to give you peace of mind when deleting sensitive information.

If we engage such Processors, we will notify you of the engagement of such Processors. The Processors will process Personal Data in the manner determined by the Controller. The amount of your Personal Data transferred to the Processors is proportionate to the achievement of the purpose of the Processing of such data.

The company is committed to creating high-quality software that enhances the user experience and is constantly working to improve and evolve its products. We’ll be happy to make a personal offline or online tour for you and your team. Contact [email protected] for cooperation and any additional information. From Apple II to the latest MacBook, our Museum offers you the unique collection of rare Apple products to discover and get inspired. Ideas start making a change when they are no longer just thoughts in your head.

The last controls on the screen were an option to quit the app and an OK button. It has a beautiful native macOS interface to compose requests, inspect server responses, generate client code and export API definitions. Update all your apps in one sweep, including macpaw customer service the macOS itself. Everything is refreshed, and you can see what’s been added in each update. The Bitdefender Support Center is a valuable resource where you can find user guides, how-tos, video tutorials, and other articles to help solve any doubts you may have.

Ash Hill is a Freelance News and Features Writer with a wealth of experience in the hobby electronics, 3D printing and PCs. She manages the Pi projects of the month and much of our daily Raspberry Pi reporting while also finding the best coupons and deals on all tech. This means that we offer our codes without charging any fees.

The focus will be on international recruitment and supporting specialists already abroad with resident permits. In turn, Kosovan is also grateful for the support his company has received from customers and people worldwide, which he said had helped to keep the business afloat. Suzy Everist is a Product Marketing Manager at Preply and loves sharing stories on the life-changing power of learning a language. Since 2012, she’s worked in a variety of roles in the tech industry, including brand management, supply chain management, and social responsibility. Suzy relocated to Barcelona from the U.S. in 2023 and has embarked on her own language learning journey, currently learning Spanish on Preply. MacPaw has a team of over 200 employees, who are spread across offices in Kyiv, Ukraine, and San Francisco, California.

I am writing to express my sincere appreciation for your assistance in resolving the complex adware issues on my MacPro. I am confident that I can rely on your continued support in the future.Thank you again for your outstanding service. Have been using MacPaw for years and I have learned their customer service is second to none. Every time I’ve needed to get hold of them, they respond and resolve my issue immediately. Yes, despite the name orienting toward Mac users, MacPaw offers products that support Windows users too. This morning I see that the subscription will be cancelled at the end of the cycle and will not renew.

CleanMyMac X is a Mac optimization software that helps to free up storage space and improve performance by scanning for and removing junk files and system clutter. It comes with x+ features, mostly related to cleaning disk and memory, but also quite useful diagnostics features. We’re sorry to hear about your experience, but we must clarify that the information provided is inaccurate.

MacPaw is the controller of the personal data which are collected through this Website and further – which are processed by MacPaw. The use of the Website is governed by the Terms of Use of the Site, available at the link. I recommend starting with the free trial since CMM X is a paid app. This will give you a good feel for the app and help you decide if you want to make a purchase. Unfortunately, MacPaw does not provide phone or tech support. A free trial of the app, with limited functionality, is available from the MacPaw site.